Support and Customer Service
Support for DVD purchases and website help and support
We will make every effort to answer your questions immediately during 5am-12pm eastern time. Otherwise please give us 4-5 hours. Thank you for contacting us. Your questions and input is very important to us.
Types of requests
- Questions about placing orders, shipping and delivery times
- Questions about product and services
- Questions for Gilad
Video Download/Streaming Support
Our download and streaming section is supported by Purple Platform
Please click here for Purple Platform support
Types of request
- Any questions about download and streaming
- Issues with your download and streaming purchases
Gilad on Demand (subscription based video on demand ) support
For any questions about Gilad TV
Please click here for Gilad on Demand Support
Types of request
- Any questions about Gilad TV
- Any issues with your subscription
Corporate Office
Gilad’s Bodies in Motion Hawaii
1833 Kalakaua Ave Suite 902
Honolulu, HI 96815
For all customer service request please call:
1-877-554-4523
Office hours: 9 am – 5 pm Hawaii time. Please leave a message if you reach us outside our office hours.
Time differences:
Easter time: 6 hours ahead of Honolulu
Central Time: 5 hours ahead of Honolulu
Mountain time: 4 hours ahead of Honolulu
Pacific time: 3 hours ahead of Honolulu
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