Support and Customer Service

Support for DVD purchases, Live Workouts and website help and support

We will make every effort to answer your questions immediately during 5am-12pm eastern time. Otherwise please give us 4-5 hours. Thank you for contacting us. Your questions and input is very important to us.

Types of requests

• Questions about placing orders, shipping and delivery times
• Questions about product and services
• Questions about Live Workouts
• Questions for team Gilad
• Question for Nicole Holness, our nutrition expert

Please submit your question using the form below

Please login or create an account to access the Customer Support Portal

OTHER SUPPORT INQUERIES

 Video Download/Streaming Support

Our download and streaming section is supported by Purple Platform
Please click here for Purple Platform support

Types of request

• Any questions about download and streaming
• Issues with your download and streaming purchases

Gilad on Demand (subscription based video on demand ) support

For any questions about Gilad TV
Please click here for Gilad on Demand Support

Types of request

• Any questions about Gilad TV
• Any issues with your subscription