Support and Customer Service

 

 

Support for DVD purchases and website help and support

We will make every effort to answer your questions immediately during 5am-12pm eastern time. Otherwise please give us 4-5 hours. Thank you for contacting us. Your questions and input is very important to us.

Types of requests

  • Questions about placing orders, shipping and delivery times
  • Questions about product and services
  • Questions for Gilad

FOR SUPPORT USE BUTTON ON THE BOTTOM LEFT SIDE OF THIS PAGE

 Video Download/Streaming Support

Our download and streaming section is supported by Purple Platform
Please click here for Purple Platform support

 

Types of request

  • Any questions about download and streaming
  • Issues with your download and streaming purchases

Gilad on Demand (subscription based video on demand ) support

For any questions about Gilad TV
Please click here for Gilad on Demand Support

 

Types of request

  • Any questions about Gilad TV
  • Any issues with your subscription

Corporate Office

Gilad’s Bodies in Motion Hawaii
1833 Kalakaua Ave Suite 902
Honolulu, HI 96815

For all customer service request please call:

1-800-438-4310

Office hours: 9am – 5pm Hawaii time. Please leave a message if you reach us outside our office hours.

 

Time differences:

Easter time: 6 hours ahead of Honolulu

Central Time: 5 hours ahead of Honolulu

Mountain time: 4 hours ahead of Honolulu

Pacific time: 3 hours ahead of Honolulu

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