Support and Customer Service

Support for DVD purchases, Live Workouts and website help and support

We will make every effort to answer your questions immediately during 5am-12pm eastern time. Otherwise please give us 4-5 hours. Thank you for contacting us. Your questions and input is very important to us.

Types of requests

  • Questions about placing orders, shipping and delivery times
  • Questions about product and services
  • Questions about Live Workouts
  • Questions for Gilad


 Video Download/Streaming Support

Our download and streaming section is supported by Purple Platform
Please click here for Purple Platform support


Types of request

  • Any questions about download and streaming
  • Issues with your download and streaming purchases

Gilad on Demand (subscription based video on demand ) support

For any questions about Gilad TV
Please click here for Gilad on Demand Support


Types of request

  • Any questions about Gilad TV
  • Any issues with your subscription

Corporate Office

Gilad’s Bodies in Motion Hawaii
1833 Kalakaua Ave Suite 902
Honolulu, HI 96815

For all customer service request please call:


Office hours: 9 am – 5 pm Hawaii time. Please leave a message if you reach us outside our office hours.


Time differences:

Easter time: 6 hours ahead of Honolulu

Central Time: 5 hours ahead of Honolulu

Mountain time: 4 hours ahead of Honolulu

Pacific time: 3 hours ahead of Honolulu

Spring sale
Live zoom workouts with Gilad

Join Our Current Challenge

Challenge no 7

Success with Gilad

Need Help?

which workout to select